Staff Training and Retention

Staff is the most important asset in any service industry particularly when providing personal services to elderly and vulnerable people.

The quality of care depends on the skills and commitment of staff. Acquiring the full value of their commitment is essential to deliver a professional and efficient service. Valuing and rewarding staff is fundamental to attracting a dedicated team.

We will invest in knowledge and skills by providing training and support for personal development, extend training for care workers to include long term health conditions to meet the complex needs of an ageing population, address terms of employment and introduce a wage structure with incremental increases in line with accredited training. An increase in cost will be compensated by efficiency savings with on-going savings for NHS hospitals, primary care and community services.

Management Division

Our Management Division will operate as a not-for profit social enterprise/employee owned division, provide permanent employment, pay living wages and benefits to attract, involve, train, reward and retain staff. Combining a social enterprise and an employee owned business enhances performance and achieves a balance between paying a living wage and minimising costs for clients through efficiency savings.

Better-run, more successful businesses that put people first build customer confidence.

Our corporate structure and governance has been developed to work in co-operation with charities and the voluntary organisations important to continuing development of our programme.